SIRISMA

Keywords

street-level bureaucrats, local wisdom, satlinmas, security and orderliness

Abstract

Maslow’s Hierarchy of Needs states that human being needs the feeling of secure to be fulfilled. To give security protection, Indonesian government establishes Satuan Perlindungan Masyarakat or Community Protection Unit (thereafter called Satlinmas). Satlinmas, as a street-level bureaucrat, serves to help create security, orderliness, and tranquility of community. It is also the manifestation of New Public Service involving the community in creating the feeling of secure in respective environment. One of local wisdom forms represented in Satlinmas is life philosophy  “sepi ing pamrih rame ing gawe” (expecting  less reward, and working more) and “nguwongke uwong”, meaning that humanizing human being during undertaking the duty. It is in line with the  fulfillment of secure feeling by government as mentioned in Human Governance. Although Satlinmas is an ideal representation of the secure feeling fulfillment by government, the field condition shows that there are a number of problems such as inadequate resource, either quantitatively and qualitatively. This research will study the characteristics of Street-level Bureaucrat according to Lipsky (1969) including: routine interaction with community, occupation independency and potential impact on the community. This study was a descriptive qualitative research. Techniques of collecting data used were interview, observation, and document analysis. The informants were selected using purposive sampling technique. Data validation was carried out using data triangulation technique, while data analysis using interactive model of analysis

PENCARIAN